At Stridx Technologies Private Limited, we offer different cancellation policies depending on the type of service you've engaged with us for:
If you have purchased one of our off-the-shelf products, you may request a cancellation within 24 hours of your purchase. We understand that circumstances can change, and we want to provide flexibility for our customers.
To cancel your order for an off-the-shelf product, please contact our customer support team at [email protected]. We will process your cancellation request and issue a refund within a reasonable time frame.
For custom software development projects, we do not offer cancellations once the project has been initiated. Custom software development involves significant time, effort, and resources, which are allocated specifically for your project.
We encourage you to thoroughly discuss your requirements and expectations with our team before initiating a custom software development project. This ensures that both parties are aligned and committed to the project's success from the outset.
If you have any questions or concerns about our cancellation policy or need further clarification, please feel free to contact our customer support team at [Customer Support Email] or [Customer Support Phone Number]. We are here to assist you.
Thank you for choosing Stridx Technologies Private Limited.