Cancellation & Refund Policy
This Cancellation & Refund Policy ("Policy") applies to all digital products and services offered by STRIDX TECHNOLOGIES PRIVATE LIMITED ("Company," "we," "us," or "our"). By purchasing or using our services, you acknowledge and agree to the terms outlined herein.
1. No Cancellations & Refunds
Due to the nature of our business, all sales of digital products and services are final. We do not provide cancellations, refunds, or exchanges once an order has been placed and processed.
2. Exceptions
The only exceptions to this Policy apply in the following circumstances
- If a transaction was incorrectly charged due to a technical or billing error on our end. In such cases, you must notify us within seven (7) days of the transaction date.
- If the service purchased was not delivered as per the agreed terms, subject to verification by our team.
3. Dispute Resolution
If you encounter any issues with our services, we encourage you to contact our Customer Support Team for resolution before initiating any dispute through third-party payment providers or financial institutions.
4. Changes to This Policy
We reserve the right to modify or update this Policy at any time without prior notice. The updated Policy will be published on our website, and continued use of our services constitutes acceptance of the revised terms.
For any inquiries or assistance, please contact us at [email protected]